Terms & Conditions
Professional ecommerce terms for Shop Schneider Africa, covering Schneider Electric product selection, quotations, ordering, technical specifications, delivery, warranty, and website use.
Acceptance of Terms+
Welcome to Shop Schneider Africa. These terms and conditions outline the rules and regulations for using this website, located at shop-schneider.africa.
By accessing this website, browsing product information, requesting a quotation, or placing an order, you accept these terms and conditions. Do not continue to use this website if you do not agree to the terms stated on this page.
Orders, Quotations & Availability+
All product listings, pricing, stock indications, lead times, and technical information are provided for general ordering and quotation purposes. Final acceptance of an order may be subject to stock availability, supplier confirmation, payment clearance, and internal order review.
Where products are ordered for industrial, commercial, electrical, control, measurement, or automation applications, the customer is responsible for confirming suitability before purchase.
- Quotations may be subject to expiry dates, exchange rate changes, and supplier adjustments.
- Product images are for illustrative purposes and may differ from the final supplied item.
- Equivalent or superseded product references may be offered where applicable.
Refunds, Returns & Cancellations+
Due to the technical and supplier-specific nature of electrical, control, automation, measurement, and industrial products, returns are not automatically accepted.
Returns may only be considered where approved in writing and may be subject to supplier acceptance, inspection, original packaging, product condition, restocking charges, and applicable handling fees.
- Special-order, configured, imported, cut-length, or non-stock items may not be returnable.
- Installed, damaged, modified, opened, or used products may not be accepted for return.
- Refunds, where approved, will only be processed after inspection and approval.
Shipping, Collection & Delivery+
Delivery dates, shipping costs, and lead times are estimates unless confirmed in writing. Delays may occur due to supplier availability, courier capacity, customs, import processing, or circumstances outside our control.
Risk in the goods may pass to the customer upon collection, dispatch, courier handover, or delivery depending on the agreed sales arrangement.
Product Information, Technical Use & Warranty+
Technical specifications, ratings, dimensions, datasheets, compatibility notes, and product descriptions are provided to assist product selection. Customers must verify all technical requirements before installation or use.
Products should only be selected, installed, commissioned, and maintained by suitably qualified personnel and in accordance with applicable laws, standards, manufacturer instructions, and safety requirements.
Warranty claims, where applicable, are subject to the original manufacturer or supplier warranty terms and may require inspection, test reports, proof of purchase, and confirmation that the product was used correctly.
Cookies & Website Data+
This website may use cookies to help personalise your online experience, improve website performance, support ecommerce functionality, analyse usage, and assist with marketing or product search features.
Required cookies are necessary for the operation of the website. Optional cookies may be accepted or declined depending on your browser settings and cookie preferences.
Intellectual Property & Website Use+
Unless otherwise stated, all website content, product information, page layouts, images, text, graphics, and other materials are owned by or licensed to Shop Schneider Africa or its respective suppliers and manufacturers.
You may access this website for your own internal, purchasing, quotation, and informational purposes. You must not:
- Copy, republish, sell, rent, or sub-license website material.
- Reproduce, duplicate, scrape, or redistribute content without permission.
- Use product content or technical data in a misleading or unlawful way.
- Misrepresent any relationship with Shop Schneider Africa, its suppliers, or manufacturers.
Disclaimer & Limitation of Liability+
To the maximum extent permitted by applicable law, we exclude all representations, warranties, and conditions relating to this website and the use of this website.
We do not warrant that website information will always be complete, accurate, available, or up to date. We are not liable for losses arising from incorrect product selection, misuse, installation errors, downtime, indirect losses, or reliance on website information without verification.
Nothing in these terms limits or excludes liability where such limitation or exclusion is not permitted under applicable law.
Contact Information+
For questions relating to these Terms & Conditions, product information, quotations, returns, or order support, please contact us at:
Email: sales@shop-schneider.africa
Need help with a product or order?
Contact our team for quotations, product support, technical documentation, or order assistance.